Returns & Exchanges
At Distillique, we want you to be completely satisfied with your home distillation and brewing equipment. If your purchase doesn't meet your expectations, we offer a 30-day return policy for unused items in their original packaging.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Secure Packaging
Carefully pack the items in their original boxes, ensuring all components and manuals are included to prevent damage during transit.
Shipment
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number.
Inspection and Refund
Once our warehouse team inspects the returned equipment, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing